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Welcome to Bonsai-Kai – Where Passion Meets Precision in Bonsai Care

At Bonsai-kai, we believe that every bonsai tree tells a story -one of patience, artistry, and deep connection with nature.

Whether you're just beginning your bonsai journey or you're a seasoned enthusiast, we’re here to support you with expert advice, high-quality tools, and carefully curated products.

Explore our collection of premium bonsai supplies, including specialized soil, essential tools, and top-of-the-line reverse osmosis filters that ensure your trees get the purest water they deserve.

Let’s grow together—nurturing each tree into a living masterpiece. 🌳

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Spedizioni / Shipping

IT


  • Italia: gratis sopra €50, altrimenti €5. Evadiamo in 1–3 gg lavorativi; transito 24–48h.

  • UE: €10 · 3–5 gg lavorativi.

  • UK & extra-UE (solo materiali non vegetali): possibile previo accordo & quotazione. Niente piante vive fuori UE.

  • Finestre climatiche: con caldo/freddo estremi usiamo Hold & Ship Later; spediamo alla prima finestra sicura.

  • DOA: se danneggiato all’arrivo, entro 24h scrivi a info@bonsai-kai.com con foto di pianta, vaso, imballo esterno e interno. Valutiamo sostituzione/rimborso.

EN


  • Italy: Free over €50, else €5. Dispatch in 1–3 business days; transit 24–48h.

  • EU: €10 · 3–5 business days.

  • UK & non-EU (non-plant items only): possible upon agreement & quote. No live plants outside the EU.

  • Weather windows: Hold & Ship Later during heat/cold waves.

  • DOA: email within 24h to info@bonsai-kai.com with photos (plant, pot, outer & inner packaging). We’ll assess replacement/refund.

imballaggio / Packaging

IT: Scatole doppia onda, riempitivi anti-urto; fissaggio vaso; protezione nebari/tronco; la pianta viene spedita con umidità sufficiente ad affrontare viaggi lunghi.

EN: Double-wall boxes, shock-absorbing fillers; pot secured; nebari/trunk protected; the plant is prepared and watered to face longer transport times.

cura rapida / care advice

IT: All’arrivo ombra luminosa 24–48h; acqua a fondo quando il substrato tende ad asciugare; esterno; evita sole pieno 1–2 settimane.

EN: Bright shade 24–48h on arrival; soak when substrate starts to dry; outdoor; avoid full sun for 1–2 weeks.

FAQ

IT


  • Corriere? Scegliamo il migliore per zona; note al checkout o email.

  • Quando spedite? 1–3 gg lavorativi (meteo permettendo).

  • Resi? Materiali: 14 giorni; piante vive: Garanzia DOA (vedi sopra).

  • Extra-UE? Sì, solo materiali su accordo. No piante vive.

EN


  • Carrier? We pick the best; leave a note or email us.

  • When ship? 1–3 business days (weather windows apply).

  • Returns? Materials: 14-day withdrawal; live plants: DOA guarantee.

  • Outside EU? Yes, materials only upon agreement. No live plants.